Standard Operating Procedures

Far too many organizations find themselves dependent upon a single person to complete a set of tasks. But what if that person leaves? Or maybe you want different personnel in different locations to complete tasks using identical steps. Either way, we learn from your best performers and conduct thorough task analyses to develop a set of standard operating procedures (SOPs) that can be utilized by anyone to keep your business running. By incorporating these procedures into an electronic performance support system, they will be available for reference at all times and from any location.